Table of Contents

• About the author
• Forward with David Lancashire
• Preface
  • Organizataion
  • Audience
  • Acknowledgements
• Prologue
  • The Missing Customer
  • The Factory
  • The Hotel
  • Back at the Factory
  • The New Customer
• Chapter 1 - New Perspectives
  • The Progression to SOA
  • Services Enable Sustained SuccessOnline
  • Why Now
  • Services and Services
  • Wrap-up
• Part I - Technology Infrastructure
  • Chapter 2 - The Layers of Infrastructure
    • Three Macro LayersOnline
    • Wrap-Up
  • Chapter 3 - What is an Enterprise Gateway?
    • Goals
    • Composite ApplicationsOnline
    • Wrap-Up
  • Chapter 4 - What is Application Infrastructure?
    • Applications
    • Common Application Architectures
    • Application Development
    • Application Hosting
    • Wrap-Up
  • Chapter 5 - What is Technical Infrastructure?
    • Foundation
    • Centralized Management of Technical Infrastructure
    • Wrap-Up
• Part II - Integration
  • Chapter 6 - Leveraging the Application Infrastructure
    • Best Practices for Application IntegrationOnline
    • Composite Applications
    • Wrap-Up
  • Chapter 7 - Application Integration Strategy
    • Application Integration
    • Historical Application Integration Methods
    • SOA
    • Wrap-Up
  • Chapter 8 - Leveraging the Technical Infrastructure
    • Leveraging the Foundation
    • Management Tools
    • Wrap-Up
• Part III - Service Oriented Architecture Roadmap
  • Chapter 9 - Building a Service Oriented Architecture Roadmap
    • Bottom-Up
    • Top-Down
    • Wrap-Up
  • Chapter 10 - The Business Case
    • Show me the Money
    • ROI Scenarios
    • Wrap-Up
  • Chapter 11 - Execution
    • Assess Where You Are
    • Determine Where You Need to Be
    • Determine How to Get There
    • Wrap-Up
  • Chapter 12 - Organizational Impact
    • Navigating Change
    • GoalsOnline
    • Wrap-Up
  • Epilogue
    • Phoenix
• Part IV - Supplemental Material
  • Web Services Infrastructure: The global utility for real time business by Phil Wainewright
  • Real Time Enterprises: A Continuous Migration Approach by Vinod Khosla and Murugan Pal
  • Situated Software by Clay Shirky
  • Metropolis by Pat Helland
  • Portals: Business on the Network Edge by Barry Morris
• Endnotes
• Index